ALERTS

 

Stay tuned here for the latest alerts from Hickory Creek SUD.

Subscribe to have News, Notices, and Alerts delivered via email or text. Just another way we are working to better serve our community.

 

LINE EXTENSION - CR 1021

Crew is working on a tie in on a new line. Customers on CR 1021 and CR 1023 will have no water for the next 3-4 hours. 

Leak

A crew is out repairing a water leak on cr 1008 in the Wolfe city area. Customers on 1008 will experience low pressure to little water for a short period of time. 

RANDOLPH CUSTOMERS!!

Well is down for routine repairs. All customers will have low pressure to no water for the next couple of hours. We are sorry for the inconvenience. 

Leak Hwy 34

Crews are in the area of Hwy 34 and Miles lane repairing a water main. Customers in the area may experience low water pressure 

Leak cr 1140

A crew is out working on a distribution line on county road 1140. The surrounding areas of cr 1140 and 1141 will experience low water pressure to no water for the next 3 hours. Sorry for the inconvenience caused by this issue. 

Closed for July 4 & 5 for observance of Independence Day

Hickory Creek will be closed Thursday and Friday July 4 & 5 for observance of Independence Day.  We will reopen Monday July 8 at 8 am. Have a blessed holiday. 

Leak - CR 1025

CR 1025 and surrounding areas will have low pressure to no water until around 3:30PM.

Leak - CR 4300

CR 4300 will have no water until 1:45pm. Crew members fixing a leak.

Lock Day Reminder

Lock day will be on Tuesday the 25th. If you have not paid your bill please do by calling 877-885-7968 or go to hickorycreeksud.com to pay online. 

Lane Well Maintenance

Lane customers will have no water until around 2PM due to maintenance. 

Hogeye Well Maintenance

Hogeye customers will have low pressure for the day due to maintenance. 

Leak - CR 4300

CR 4300 and surrounding areas will have low pressure to no water on and off until 2PM. 

Leak - CR 4300

CR 4300 and surrounding areas will have low pressure to no water on and off until 2PM. 

Leak - CR 1130

CR 1130/ Park Hill Prairie and surrounding areas will have low pressure to no water until 3PM. 

Leak - Cloudline

Cloudline and surrounding areas will have low pressure to no water for the next couple of hours. Crew members repairing major leak. 

Leak - CR 1140

CR 1140 and surrounding areas will have low pressure to no water until 4:30.

Maintenance - CR 1051

The following locations will have no water until around 10:30 AM. 

CR 1050, CR 1051, CR 1054, CR 1052, Cr 4846, FM 272 on the Leonard side and Alondrita Street. 

Reminder if you have not paid for April due bill please do.

Reminder lock day is the 25th. If you have not paid your April due bill please do by calling 877-885-7968 or hickorycreeksud.com go to bill pay and press red buttons for Hickory Creek and blue bottons for Hickory Creek Randolph customers. Thank you

Low Water Pressure to no water near Webb Hill Country Club.

No water or low pressure for about 2 hours near or around Webb Hill close to HWY 34 and CR 2358. 

CR 1101 no water for 4 hours

CR 1101 no water for 4 hours and surrounding area. 

Leak - CR 1147

CR 1147 and surrounding areas will have low pressure to no water until around 4AM.

LEAK - CR 1047

County Roads 1019, 1027, 1042, 1044, 1045, 1046, 1047, 1048, 1566 and possibly others will have low pressure to no water until around 5AM. 

Leak - HWY 34

Customers on HWY 34, South of FM 3427 will have low pressure to no water until around 5PM.

Leak repair for CR 1144, 1145 and 1147

We are repairing a leak and no water for CR 1144, 1145 and 1147 and surrounding area. Water could be off for 4 hours. 

Leak - CR 1014

CR 1014 and surrounding areas will have low pressure to no water until around 3:30PM

JUST A REMINDER!

If you have not paid for February please call 877-885-7968 or go online at hickorycreeksud.com to pay bill. Lock day is Monday. Thank you have a great day. 

Leak Repair on Hwy 34

We are working on a repair on Hwy 34. Low pressure to no water in the surrounding areas. 

Randolph Customers Only!!

We are aware the bill that went out last night may be wrong. We are fixing and will resend. Thank you and apologize for the inconvenience. 

Low Water Pressure

CR 1133 & CR 1134 will have low water pressure for 1 hour. 

Leak - CR 1001

CR 1001 and surrounding areas will have low pressure to no water until 12PM.

Leak Repair on HWY 34

Leak repair on Hwy 34 and water will be off in the surrounding area. 

Leak - Hwy 34

FM 3427 and everything going South down Hwy 34 will have low pressure to no water until further notice. 

Office Phones are down.

If you need us please email hickorycreeksud.com. If you get our after hours please press 7 and leave a message with them and we will get back to you. Thank you and have a great day. 

Leak - CR 1036

CR 1036, Bent Oak and surrounding areas will have low pressure to no water until around 9PM. 

Low Water Pressure

Hogeye customers on FM 1566 and Hwy 34 and surrounding areas will have low pressure for the next several hours. We are making repairs to the Hogeye well. 

Upcoming Lock Day January 25, 2024

If you have paid January due bill please disregard! This is just a reminder that January's payment can be made by phone 877.885.7968 with account number and banking info ready. Or you can pay online. Thank you. 

Upcoming Lock Day January 25, 2024

If you have paid, please disregard. If you need to pay please go on line or drop off at Hickory Creek SUD. 

Leak - 1098

CR 1098, CR 1101, CR 1106, CR 1107 and surrounding areas will have low pressure to no water until around 4:30PM. 

Lock Day 12/28/23

Final reminder if you have not paid your bill please do so on line or drop off. We will be locking tomorrow and lock fee will be applied. Thank you

Leak - CR 1033

CR 1033, CR 1001 and surrounding areas will have low pressure to no water until around 4PM. 

Upcoming Lock Day

Just a reminder fot those who have not paid December due bill, lock day will fall on the 28th of December. Please have your bill paid in full before this date. https://hickorycreeksud.com/

Reminder Bills due on the 10th

Bills due on the 10th. If you have already paid disregard this message. Please have paid in full by 9 am Monday or Late fee will be applied. Thank you

Leak on CR 4300

Water repair on CR 4300 and 4301.  Expect low pressure to no water, up to 3 hours. 

Leak HWY 34

Water will be off on HWY 34 for at least 4 hours to repair. 

Leak repair- CR 4300 and CR 4301

Water will be off for about 3hours to repair a leak in the surrounding areas of CR 4300 and CR 4301. Thank you

Lock Day

Just a reminder that if you have not paid, please do so soon. We will have lock day on Monday 11/27/2023. We will be closed a half day on Wed. for Thanksgiving and back open on Monday 11/27/2023.

Leak - PR 5445

PR 5445 and surrounding areas will have no pressure to no water until 2:45PM.

Holiday Hours & Lock Day Reminder

The office will be closed starting Wednesday the 22nd at Noon through Friday the 24th for the Holidays.  We will return to normal business hours, Monday November 27th at 8 am.  We will also lock meters for past due bills starting at 9am on 27th.  

Leak-CR 1145

CR 1145 and surrounding areas will low pressure to no water for the next 2 hours. 

Holiday Closure

We will be closed in observance for Veteran's Day, Friday, Nov. 10, 2023. 

Leak - 1001

CR 1001 and CR 1033 and surrounding areas will have low pressure to no water until 4PM.

CR 1025

Leak is fixed but water will remain off until 1PM. The crew is refilling the tank. 

Leak - CR 1025

CR 1025 will have no water until 12PM. 

REMINDER

Lock Day is October 25th. To avoid any additional fees please call the office to pay or go online at www.hickorycreeksud.com. If you have paid your bill please disregard this message.

Maintenance - CR 1040

Crew members working on CR 1040. 1040 and surrounding areas will have no water until 3PM.

CR 1106

Crew working on CR 1106. Customers will have low pressure to no water until 4:15PM.

Leak - 816

Fm 816 going West towards Wolfe City will have low pressure to no water until 4:30PM. 

Leak - 1045

CR 1045 and surrounding areas will have low pressure to no water until 3PM

Maintenance - CR 1106

Crew members are working on CR 1106. Customers will have no water until 2 PM. 

Office Closure

The Hickory Creek office will be closing Wednesday Oct. 4th at noon and closed all day Thursday and Friday the 5th and 6th for office training. Crew members will be available for emergencies at 903-456-0916. 

Leak - CR 1140

CR 1140 and surrounding areas will have low pressure to no water until 3 PM. 

Leak - CR 4415

Crew working to find leak. CR 4415 and surrounding areas will have low pressure to no water for the next couple of hours.

Leak - CR 1033

CR 1033 between FM 3427 and CR 1040 will have low pressure to no water until 4PM. 

Leak - CR 1001

CR 1001, CR 1033, CR 1034 and surrounding areas will have low pressure to no water until 12PM. 

REMINDER

Monday, August 28th is lock day. To avoid any additional charges all payments MUST be in by 9am Monday morning. If you have paid your bill please disregard this message. 

Leak- HWY 34

Parts of HWY 34, CR 1002 and surrounding areas will have little to no water until 5PM. 

CR 1054 Road Closure

Crew members will have CR 1054 shut down until 12PM. 

Leak- HWY 34

Hwy 34 from Miles Lane to CR 4301 will have low pressure to no water until 9AM. 

Leak - CR 1049

CR 1049, CR 1050 and surrounding areas will have low pressure to no water until 12PM. 

Leak - HWY 34

HWY 34 S and surrounding CR's will experience low pressure to no water until 2pm. 

Maintenace - CR 1106

HCSUD will have the water off on CR 1106, 1107, and 1101. Surrounding areas will experience low pressure. ETA for restoration is 4pm.

Leak - FM 272

FM 272 in Hickory Creek and all surrounding areas will have low pressure to water until 5pm.

Leak - CR 1047

CR 1047, CR 1048 and surrounding areas will have low pressure to no water until 9:30pm. 

Leak - CR 1133

CR 1133, CR 1134, and surrounding areas will have low pressure to no water until 1pm.

REMINDER

Tuesday, July 25th is lock day. To avoid any charges all payments MUST be in by 9am Tuesday morning. If you have paid your bill please disregard this message. 

Leak - HWY 34

HWY 34 S of CR 4300 and ALL surrounding areas will have no water to low pressure for 3-4 hrs due to contractors hitting our main. We thank you for your patience as we restore service as quickly as possible.

Fourth of July

HCSUD will be CLOSED in honor of the Fourth of July, Monday, July 3rd - Tuesday, July 4th. We will resume regular business hours Wednesday, July 5th at 8AM. Have a great Fourth of July! 

2022 Water Quality Report

HCSUD's 2022 Water Quality Report is available here https://hickorycreeksud.com/ccr1

REMINDER

Monday, June 26th is lock day. To avoid any charges all payments MUST be in by 9am Monday morning.If you have paid your bill please disregard this message. 

Leak - HWY 36

HWY 36 and surrounding areas will have low pressure to no water until 4:30 PM. 

OFFICE CLOSURE

The office will be closing at 3:30 today 6/5 for IT maintenance. We will resume regular business hours tomorrow 6/6. In case of emergencies please call 903-456-0916. 

Leak - CR 1147

CR 1147 and surrounding areas will have no water to low preesure until 1PM. 

Memorial Day

HCSUD will be closed Monday, May 29th in observance of Memorial Day. We will resume regular hours Tuesday, May 30th.

Reminder

Thursday, May 25th is lock day. To avoid any charges all payments MUST be in by 9am Thursday morning.If you have paid your bill please disregard this message. 

Low Pressure - CR 1101

CR 1101 and surrounding areas are experiencing low pressure. HCSUD is aware of the issue and will update with more information when possible. 

UPDATE: ETA or restoration of service is 10:30pm. 

Leak - HWY 34

HWY 34 and surrounding areas will have low pressure to no water until 12PM. 

Leak- Webb Hill Area

Low pressure to no water until around 1pm in all areas surrounding Webb Hill. 

Leak - HWY 34

Contractors have hit our line on HWY 34. HWY 34 and surrounding areas will have low pressure to no water until 9pm. 

Leak- FM 816

FM 816/CR 1012 and surrounding areas will have low pressure to no water until 2pm. 

Reminder

Tuesday, April 25th is lock day. To avoid any late charges all payments MUST be in by 9am Tuesday morning. If you have paid please disregard this message. 

Leak- FM 36 N

FM 36 N and surrounding areas will have low pressure to no water until 4PM. 

Internet Down

We are currently experiencing internet problems. We are unable to take phone calls or payments at this time. If there is an emergency please call the after hours # (903) 456-0916 or come into the office. We are sorry for the inconvenience.

Leak - HWY 34

HWY 34, CR 1001, and all surrounding areas will have low pressure to no water until 4pm. 

Maintenance - CR 1133

HCSUD will have low pressure on CR 1133, 1134, 1135, and surrounding areas until 1PM. 

Leak - CR 1133

HCSUD will have low pressure on CR 1133, 1134, 1135, and surrounding areas until 4pm.

Rate Increase Notification

Upon examination of current financial requirements and due to the increasing costs of operating and maintaining the water system, the Board of Directors has approved the increase of water rates.

The effective date of the rate increase will be the water usage period beginning May 10th, 2023 and will be reflected on June 2023 water bills.  New water rates and fees can be found on our website under the Customer Service tab.

Rates & Policies | Hickory Creek Special Utility District (hickorycreeksud.com)

Leak - CR 1012

Contractors have hit our line on CR 1012. CR 1012, 3804, and HWY 11 will have low pressure to no water until around 7pm.

Leak - CR 1012

CR 1012, 1013, FM 816, and surrounding areas will have low pressure to no water until 11:30am.

Leak-1566

FM 1566 and surrounding areas will have low pressure to no water until 4PM. 

Leak- CR 1001

CR 1001 and surrounding areas will have low pressure to no water until 4PM.

Leak- FM 2358

FM 2358 and surrounding areas will have low pressure to no water until 4PM. 

PAYMENT REMINDER:

Lock Day is Monday, March 6th. All payments must be made by 9AM to avoid any charges. If you have already paid your February bill please disregard. 

Leak - CR 1034

CR 1034, 1033, and 1001 will have no water until around 6pm.

Maintenance- CR 1048

Crew doing maintenance. CR 1048 will be with out water until 1PM and surrounding areas may have low pressure. 

Leak- PR 1150

PR 1150 and surrounding will have low pressure to no water until 2:30 PM. 

Leak - FM 272

FM 272 at CR 4845 and surrounding areas will experinece no water to low pressure until 7pm.

Leak - Lane Area

HCSUD is aware of an outage in the Lane area. We are working diligently to solve the issue. Time frame is undetermined at this time. Updates can be found here as we have them. Thank you for your patience. 

UPDATE: Most of the Lane area will be restored shortly, however you may be experiencing some low pressure. County Road 1098 and parts of CR 1096 will have no water until around 1-2am. 

Important Message

Due to inclement weather HCSUD is issuing a 5 day grace period for late fees. Late fees will be applied Wednesday, 2/15/2023. There will also be a 5 day grace period for meter locking. Meter locking will begin Monday, 3/06/2023 at 9am. All payments and payment arragements MUST be made before 3/06/2023. No exceptions.

Inclement Weather

HCSUD will be closed tomorrow, February 2nd due to inclement weather. In case of emergency you can contact us on call at (903) 456-0916. Stay safe and warm! 

Inclement Weather

HCSUD will be closed tomorrow, February 1st due to inclement weather. In case of emergency you can reach us on call at (903) 456-0916. Stay safe and warm! 

Inclement Weather

HCSUD will be closing today at 12:30PM due to inclement weather. In case of emergency you can reach us On-Call at (903) 456-0916. We hope everyone stays warm and safe! 

Reminder

Wednesday, January 25th is lock day. To avoid any charges all payments MUST be in by 9am Wednesday morning.If you have paid your bill please disregard this message. 

Water Outage - FM 816

FM 816 in the Bailey area and all surrounding County Roads will have no water to low pressure until 5PM.

Leak - HWY 34

HWY 34 from 3427 to Greenville will have no water to low pressure until 5:30pm. 

Leak - HWY 34

Crew working on a leak. FM 2358 to Wolfe City will have no water for the next 4-5 hours due to contractor hitting line.  

Leak - HWY 34

Crew working on a leak in the 2000 block of HWY 34. Customers will have low pressure to no water until 3:30PM. 

Leak - HWY 34 N

HCSUD is fixing a leak on HWY 34 N at CR 4615 & CR 4415 all surrounding areas will have low pressure to no water until 2pm.

Holiday Closure

Holiday Closure

Hickory Creek will be closing at noon today December 22nd, and we will resume regular business hours Tuesday, December 27th. In case of emergency please contact our On-Call Technician at (903) 413-9932. Wishing everyone a Happy holiday!

Reminder

Tuesday, December 27th is lock day. To avoid any charges all payments MUST be made by 9AM Tuesday morning. If you have paid your bill please disregard this message.

Leak- CR 1036

Crew working on a leak. CR 1036 and Bent Oak East will have no water until 2:30PM

New After-Hours Phone Number: 903-413-9932

After Hours phone Number: 903-413-9932  Emergencies Only

Leak - FM 816 N

FM 816 N towards Bailey and surrounding areas will have low pressure to no water until 5:30PM

Leak- CR 3845

CR 3845 and surrounding areas will experience low pressure to no water until 2PM. 

Leak- CR 1019 & CR 1027

Crew working on a leak on CR 1019 and CR 1027. No water until 4PM. 

Thanksgiving Holiday Closing

Office Closing at 11:00 am today, November 23rd. Closed November 24th & 25th. Happy Thanksgiving!

Leak- CR 4615

Crew working on a leak on CR 4615 and surrounding areas. Low pressure to no water until 2PM. 

PAYMENT REMINDER:

Lock day is coming up. If you have not made your payment please do so on www.Hickorycreeksud.com or call the office. 

Leak on CR 1133

Crew working on Leak on CR 1133. Low Pressure to NO water until 12:45pm today on CR 1133 and surrounding areas

Leak - Road Outage CR 4618

Crew working leak on CR 4618 with road closed to repair; no water and road closure until est 1:00 PM

Leak on CR 1045 to FM 272 to Celeste and FM 1566

Crew working on leak affecting CR 1045 to FM 272 to Celeste, FM 1566 and surrounding areas. Low pressure to NO water until 7:00pm today.

Leak on CR 1056

Crew working on leak affecting CR 1056 and surrounding areas.May have Low Pressure or NO water until 1:45pm today.

 

Leak on CR 1145

Leak- CR 1135

CR 1135 and surrounding areas will have low pressure to no water until about 2PM. 

Reminder

Tomorrow, Tuesday October 25th is lock day. All payments MUST be made before 9AM to avoid lock fees. If you have paid your bill please disregard this message.  

Leak on Hwy 34 from 1566 W going South


Crew working on Leak affecting Hwy 34 from 1566W going South. Little to No water until 10:00pm tonight.

Leak- HWY 34

HWY 34 and S of FM 3427 including CR 4302, CR 4300 and CR 1001 will be with no water until around 3PM due to contactor striking water line. 

Leak - FM 272

Leak - CR 618

CR 618 and surrounding areas will have low pressure to no water until 5pm.

Leak - CR 3804

CR 3804, CR 1012, HWY 11 and surrounding areas will have low pressure to no water until 4:00pm.

Leak - CR 1001

CR 1001 and surrounding areas will have low pressure to no water until 4PM.

Leak - HWY 34

HWY 34 South of CR 1001 and surrounding areas will have low pressure to no water until 5PM.

Leak - FM 36

FM 36 and surrounding areas will experience low pressure to no water until 5pm. 

Leak - CR 1135

CR 1135 will have low pressure to no water for the next 3hrs.

Reminder

Leak- FM 36 N

FM 36 N and surrounding areas will have no water until 6PM.  

Leak - HWY 34 S

HWY 34 S and surrounding areas will have low pressure to no water until 2PM. 

Labor Day Closure

HCSUD will be CLOSED Monday, September 5th in observace of Labor Day. In the event of emergencies please call (903) 456-0916.

Leak - HWY 34

HWY 34 to CR 1001 will have no water until 4:30pm

Reminder

Leak - CR 1107

CR 1107 and surrounding areas will have low pressure to no water until 2pm.

Leak - CR 1040

CR 1040, 1037 and surrounding areas will have no pressure to no water until 2pm.

Leak - CR 1043

CR 1043, 1044, and 1045 will have no water for the next several hours. Our crew is working as quickly as possible to restore service at this time, we thank you for your patience. 

Maintenace - CR 1147

Water will be off on HWY 69, CR 1147 to CR 1145 until 1pm.

Water Outage - Hogeye Area

The Hogeye area, FM 1566 and surrounding areas will have low pressure to no water for the next hour.

Leak - CR 1054

CR 1054 and surrounding areas will have low pressure to no water until around 2pm.

Leak - CR 1043

CR 1043 & 1044 will have low pressure to no water until 10pm. 

Leak - FM 272

FM 272 at CR 4876, and CR 4876 will have low pressure to no water until around 3pm.

Leak - HWY 34

HWY 34 between FM 1566 and FM 3427 will have low pressure to no water until around 11pm. 

Leak - HWY 34

HWY 34 between FM 1566 and FM 3427 and surrounding areas will have low pressure to no water until 9pm. 

Reminder

Lock Day is Monday July 25th. All payments must be in by 9AM Monday morning to avoid any fees.

Leak - HWY 34

HWY 34 in the CR 1002 area will have low pressure to no water until 1:30 PM.

Leak - CR 1033

CR 1033, 1040 and surrounding areas will have low pressure to no water until around 2pm.

Leak - CR 4301

Leak - CR 1147

CR 1147 and surrounding areas will have low pressure to no water until noon.

Water Outage

FM 1562, FM 36 S, and surrounding areas will have low pressure to no water until 12am. 

Leak on CR 1145

Crew working on leak at CR 1145. May have Low Pressure or NO Water on CR 1145 & surrounding areas until around 1:00pm today. 

Leak on CR 1145

Crew is working on leak, there will be LOW pressure or No water on CR 1145 & surrounding areas until around  5:00pm today.

2021 Water Quality Report

Hickory Creek's 2021 Water Quality Report is available at https://hickorycreeksud.com/ccr1

Leak on Hwy 34N & FM 1566

Crew working on Leak on Hwy 34N & FM 1566 with little pressure or no water until around 4:00pm today.

Leak on CR 4300

No Water on CR 4300 until 2:30pm today, Crew working on leak. 

Leak on Hwy 34

Leak on Hwy 34, Little to No Water surrounding areas of CR 1002 to CR 4300 until around 2:30pm today.

Low Water Pressure

Low Water Pressure on 1566 East of Hogeye, All of Hwy 34 and surrounding areas until around 6:00pm today.

Leak - HWY 34

HWY 34 from Wolfe City High School to Webb Hill area will have no water for the next hr. 

Low Pressure

HCSUD is aware of low pressure at multiple locations. Crews are working diligently to take care of it. 

Leak - FM 816

FM 816 and all surrounding areas will have Low Pressure to No Water today until 2:00pm.

Leak - CR 4300

Low pressure to no water on CR 4300, 4301, and surrounding areas - estimated 2 hours.

Leak - CR 1107

CR 1107, FM 36, & surrounding areas will have low pressure to water for the next 3 hrs. 

Leak - CR 1044

CR 1044 & CR 1043, and surrounding areas will have no water, to low pressure for the next 3 hours.

Leak - CR 1147

No water on CR 1147 and low pressure in surrounding areas for approx 2hrs. 

Leak - CR 1001

Water will be off on CR 1001 for approx 1hr.

Phone Maintenance

HCSUD's phone lines will be down at 11AM today. You can reach us via email or for emergencies please call (903) 456-0916

Leak - CR 1001

HCSUD will have the water off on CR 1001 for approx 1hr. 

Maintenance Repair

HCSUD will have the water off for approx 1hr. On HWY 34 to CR 4302 and South of this location. 

Leak - CR 1033

HCSUD is aware of a leak on CR 1033, update with time frame to follow.

Leak - CR 4518

CR 4518 will have no water until around 2:00pm.

HCSUD Office

HCSUD's office will open at 10am today due to inclement weather. Stay safe and warm!

Office Closed

HCSUD's Office will be closed due to inclement weather. In case of emergencies please contact our on call number via call or text at (903) 456-0916. 

Leak - CR 1140

FM 1562, and FM 36 to CR 1107 and surrounding areas will have low pressure to no water until around 9pm. 

Take Precautions for Cold Weather

Please take necessary precautions for this cold weather including dripping your faucets, wrapping all exposed pipes/faucets and keep yourself and pets warm. Use caution when out driving. Everyone please stay safe and warm. For emergencies text or call 903-456-0916

Leak - CR 1047

CR 1047, & 1048 will have low pressure to no water until midnight.

Outage

HCSUD is aware of an outage. An update with location and time frame to follow shortly.

Leak - FM 118

FM 118 and ALL surrounding areas will have low pressure to no water until 3pm.

Leak - CR 1048

CR 1048, 1049, and CR 1050 will have low pressure to no water until around 11AM.

Frozen Lines

All of our wells at Hickory Creek SUD are operating as normal, if you are currently without water it is due to water lines freezing at the road. In case of emergency you can call/ text our on call number at (903) 456-0916.

OFFICE CLOSING DUE TO WEATHER

Hickory Creek Office will be closed Thursday, February 3, 2022. If you have an emergency, the on-call after hours number is 903-456-0916.

 

Water leak on CR 4300

Crew working on Leaks on CR 4300, CR 4300 & CR 4301 will have water on and off periodically until 5:00pm

Leak - CR 5075

Low Pressure - CR 1149

CR 1149 will have low pressure until around 12:15 due to flushing. 

Fixing leak on PR 5445

Crew working leak on PR 5445, NO water until 11:45am.

Phone Outage

HCSUD is experiencing a phone outage in our office again. You can reach us via our website www.hickorycreeksud.com or email at hickorycreeksud@yahoo.com

Outage

If you are experiencing low pressure or no water this morning we are working on the issue and water will be restored ASAP

No Water -Lane

The Lane area will be without water until around midnight. 

Leak CR 4519

Crew fixing leak on CR 4519 No water until 12:30pm

Low Pressure - CR 4520

CR 4520 will have low pressure until around 6pm

No Water - Hogeye Area

Water outage in Hogeye area - time update to follow. We are working on the issue as quickly as possible. 

Leak - HWY 34

Hwy 34, CR 1009, towards Webb Hill will have no water to low pressure until around 1pm

Leak - CR 1040

CR 1040, 1037, and surrounding areas will have low pressure to no water until around 2pm.

Leak- CR 1047

CR 1047, 1049, FM 272, FM 1566, and surrounding areas will have low pressure to no water until around 10pm. 

Leak -FM 816

FM 816 to CR 4850 will have no water until around 5pm. 

Leak, Crew working on CR 1012

10:26am. Crew working on leak affecting CR 1012, CR 1014, FM 816 and Hwy. 11. Low pressure or No water for up to two hours.

Leak - CR 1147

CR 1147, 1146, 1049, 1050, 1048, 1047, 1046, 1045, 1027, 1019, 1042, FM 272, FM 1566, & surrounding areas will have low pressure to no water for the next 4 hrs.

Leak - CR 4301

CR 4301 and surrounding areas will have low pressure to no water for the next 3 hrs

CR 1042 CLOSED for Repair

Leak, No water on CR 4418, 4518, 4519 and Partial Hwy 34

Crew working on leak. No water on CR 4418, 4518, 4519 and Partial Hwy 34 for about 1 Hour.

Leak

FM 1566, FM 272 and all surrounding areas will have low pressure to no water for the next 4 hrs.

Low Pressure

If you are experiencing low pressure at this time we are working on the issue and will have pressure restored momentairly. Thank you for your patience.

Leak - FM 3427

Fm 3427 to HWY 34 and surround areas will have low pressure to no water for the next 3 hrs. 

Water Valve Break Hwy 34 and CR 4519

There will be Low Pressure or No Water for 3 to 4 hours on surrounding areas of Hwy 34 and CR 4519 

Leak - CR 1140

CR 1140 and surrounding areas will have no water/ low pressure for the next 4-6 hrs.

Leak - CR 4845

CR 4845 and surronding areas will have no water to low pressure for the next 4 hrs.

Leak CR 1094

Crew working on Leak at CR 1094. No Water for about 2 hours.

Leak - CR 1048

Main water break on CR 1048. Hickory Creek Area, HWY 69, FM 272, FM 1566 W and surrounding areas. No water for 4hrs.

Leak - CR 1048 & CR 1047

Main water break at corner of CR 1048 and CR 1047. Hickory Creek Area, HWY 69, FM 272, FM 1566 and surrounding areas. No water for 4hrs.

Leak - CR 1009

CR 1009, CR 1007, and surrounding areas on HWY 34 will have low pressure to no water for the next 3 hrs.

Leak - CR 1001 Area

Crews working on leak in CR 1001 area, no water or low pressure for about 2 hours.

HCSUD Office is CLOSED.

The HCSUD office is closed due to the current COVID surge. We are serving customers by appointment only. Other available options for payments are dropbox, mail, online payment and by phone 903-568-4760. Thank you for your help.

Distribution Leak

Cr 1140 will have no water for 4 hours while we repair a main break on Cr 1140 

Distribution Leak

Leak on 1562 S & FM 36

Crew working on Leak at 1562 S & FM 36, No water for 4 hours.

Leak on CR 1095 and FM 36 South

No water for 3 hrs. on CR 1095 & FM 36 South, crew working on leak.

Leak - CR 4301

CR 4300 & CR 4301 will have no water to low pressure for the next 2 hrs.

Main Break

Water will be off on Hwy 34 south of CR 4302 for 4 more hours while we repair a break on Hwy 34. Affected roads are CR,4300,4301,1002,1001 and part of Hwy 34 

 

Leak on FM36

Affected Customers will  be in the area of FM1562 to CR1095, South of FM36. There will be no water for approximately 4 hours

Leak on Hwy 34

Affected customers will be on Hwy 34, CR4300 and everything South.  Water will be off for approximately 3 hours.

Leak FM 36

FM 1562 to CR 1095 no water for 4 hours, South on FM 36 little to No water

Leak FM 36

FM 36 and surrounding areas will have low pressure to no water for about 4 hours

Leak - HWY 34

Leak - CR 1147

CR 1147 and surrounding areas towards Hogeye will have no water / low pressure for the next 3-4 hours.

Leak - Hogeye Area

Hogeye Area will have low pressure to no water for the next 4-5 hrs.

Leak - CR 4300

HWY 34 from CR 4302 South will have low pressure to no water for the next 3-4 hrs. 

Leak - CR 1147

CR 1147 and surrounding areas all the way to FM 1566 will have low pressure to no water for the next 3-4 hrs due to leak.

Leak

Leak - CR 1034

CR 1034 and surrounding areas will have no water to low pressure for the next 5-6 hrs.

Lane Well Repair

Affected customers will be in the Lane area, FM36 to CR1107.  You will experience low pressure for approximately 6 hours.

Repair CR 1191

No water for about 2 hrs. Crews working on CR 1191

Leak - CR 1033

Water on CR 1033 N will be off for the next 2 hrs.

Leak - CR 4300

CR 4300-4301 will have no water for the next hour.

Leak - CR 1096-1098

CR 1096-1098 will be experencing no water for the next 4 hrs. Surrounding areas will have no water to low pressure for the next 1-2 hrs. 

Distribution Leak

Cr 4300,4301&4302 will have little to no water due to a leak on Cr 4300 for approximately 6 hours 

Distribution Leaks

Cr 4300 Cr 4301 & Cr 4302 will have low pressure to no water for 6 hrs while we repair multiple leaks around this area 

Distribution Leak

Water will be low pressure to no water on 1566 E, Cr 4417, Cr 4518 and surrounding areas for 2 hours due to a a repair on Cr 4417

Leak - HWY 34

HCSUD is fixing a leak on HWY 34 on the Wolfe City side. HWY 34 in WC and surrounding County Roads will have low pressure to no water for the next 3 hrs.

Leak - FM 36

HCSUD is repairing a leak on FM 36. Customers in the area will have little to no water for approx.1-2 hours

Leak - CR 1096

HCSUD is repairing a leak on CR 1096. Customers in the area will have little to no water for approx 1-2 hrs. 

Boil Water Rescind Notice

On Wednesday, February 17,2021, the Texas Commission on Environmental Quality (TCEQ) required our public water system Hickory Creek SUD, PWS ID 1160062 to issue a Boil Water Notice (BWN) to inform our customers that due to the inclement weather conditions and power failures the water from our system needed to be boiled prior to consumption.

Our system has taken the necessary corrective actions to restore adequate pressure, disinfectant levels, and/or bacteriological quality and has provided TCEQ with testing results that indicate that the water no longer requires boiling as of Tuesday, February 23, 2021.

If you have questions, contact Mike Wemhoener, General Manager at (903) 568-4760.

 If a customer wishes to reach TCEQ, they may call 512-239-4691.

Leak - FM 1562

Customers in the Lane & Dulaney area will have low pressure to no water for the next 2 hrs.

Leak

Everyone on the South West side of HCSUD will have low pressure to no water for the next 3 hrs.

Leak Repair

Repairing leak in the Lane area, low pressure to no water for an undetermined amount of time.

BOIL WATER UPDATE

HCSUD will continue the boil water advisory until Tuesday or further notice. Thank you for your patience.

Boil Water Notice

Due to Low distribution pressures and loss of electricity, the Texas Commission on Environmental Quality has required the Hickory Creek SUD public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

 

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

 

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

 

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

 

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

 

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly. You can do this by posting this notice in a public place or distributing copies by hand or mail.

 

If you have questions concerning this matter, you may contact our on call crew at (903) 456-0916. 

Power Out at Well

South East side of system will have low pressure. North and West areas will have no water. We are working with Oncor to fix the problem ASAP. 

Water Conservation

Due to the inclement weather and power outages we are expecting, we need everyone to start conserving water. 

WATER UPDATE

Due to power outages the Hogeye area will be out of water in approximately 1 hour.

This should help restore water to the entire system by morning. If anything changes we will update you.

Inclement Weather

HCSUD will be closed for the remainder of the day due to inclement weather. You can reach us on call at (903) 456-0916.

Distribution Leak

Hwy 34 South of Cr 4302 will have no water for four "4" hours do to a main break on Hwy 34 & Cr 1002 

Office Closing

Monday, February 15, the office will be closed due to inclement weather conditions. Stay safe.

Hogeye Area

Hogeye well down due to electricity being out. Low pressure to no water in the Hogeye area for about 2hrs.

Leak - CR 1147

HCSUD is fixing a leak on CR 1147 little to no pressure in the surrounding area for the next 2 hrs.

Opening Delay

HCSUD's office will be opening for appointments and phone calls at 9AM due to weather. 

Leak - CR 1128

There will be little to no water on CR 1128, 1125,618, and PR 5445 for the next 2 hrs.

Distribution Leak

Bent oak will be without water for the next 2 hours due to a main break repair on bent oak 

Leak - Bent Oak East

Bent Oak will have no water for the next hour

Leak - CR 1027

No water on CR 1027 & CR 1019 for the next hr.

Leak - HWY 34

No water on HWY 34 South of CR 1001 for the next 2 hrs.

Leak Repair - FM36 and CR1130

This will affect the entire Merit area for approx. 3 hours. You will have low pressure to no water.

Low Pressure to No Water

Due to a leak repair there will be low pressure to no water on CR4301 and CR 4302 for approx. 2 hours.

Water line repair

Low pressure are no water on cr4416 and fm1566E for 4 hours 

Low Pressure

Low pressure on FM 36 and FM 1562 for the next 4 hrs. due to well maintnance.

Low Pressure - CR 1034

CR 1034 will have little to no water pressure for approx 3hrs 

Low Pressure

Customers in the Hogeye area will be experiencing low pressure throughout the day due to well maintenance.

Flushing Lines

We will be flushing lines on CR-4300 for the next couple of hours.

Low Pressure

We are flushing lines, affected customers will be on CR4300, CR4301 and part of Hwy 34.  This will be off and on until about noon. Thank you for your patience. 

Leak - CR 4301

CR 4301 will have low pressure to no water for the next 2-3 hrs.

Leak Repair

Low Pressure to no water, affected customers will be in the area of Hwy 34, CR4300 and CR4301. This will last for approx. 3 hours.

Leak FM 3427 & HWY 34

HCSUD is repairing a leak on FM 3427 & HWY 34. Water will be off for approx 2-3 hrs

Leak Repair

Water will be off for up to 2 hours, affected customers will be on CR1050.

Leak CR1130

Affected Customers will experience low pressure in the area of CR1130.  For approx. 2 hours.

Leak - CR 1002 & HWY 34

Everything South of FM 3427 & CR 1001 will have no water for the next hr.

Leak - CR 1001

HCSUD is repairing a leak on CR 1001. CR 1001 & surrounding areas will have little to no water pressure for approx 1-2hrs. 

Leak - CR 1047

CR 1047 & 1048 will have no water for the next 4hrs. 

4" Leak on Hwy 34

Affected customers will be on FM1566 W. and everything South on Hwy 34 to FM3427 and including FM1566 East.  The water will be off for approx  3 hours.